Allan Edgar Mendoza Cabaya
Expirience
GLOBOGATE concept AG
Mar 2023 –
present
present
Head of Human Resources
- Talent Acquisition and Recruitment
- Employee Development and Training
- Performance Management
- HR Report and KPIs
- Employee Engagement and Retention
- Diversity, Equity, and Inclusion (DEI)
- Employee Relations and Conflict Resolution
- HR Policies and Compliance
- Career Pathing and Transition
Stadtspital Zürich
Nov 2020 –
Jan 2023
Jan 2023
Head of Administrative Emergency & First Contact
- Work across two City Hospital Triemli & Waid
- Devision Head of 40 employees in 24/365 enviroment
- Strategic tasks to strengthen the devisions
- Member of Patientmanagement board
- Member of internal emergency plan
- Care Giver Specialist (NNPN) certified
- Ensuring cost cover for all emergency patients
- Project & change management in several interdisciplinary area
- Examination expert for commercial professions
Jan 2019 –
Nov 2020
Nov 2020
Head of Centralized Services
Devision Head of 15 employees in 24/365 enviromentLeading first contact devision:
- Administrative emergency
- Telefon switchboard
- Reception
Sep 2018 –
Dec 2018
Dec 2018
Project Manager
- Internal Change Projects due to merge of two cityhospital Waid & Triemli
Jan 2015 –
Aug 2018
Aug 2018
Teamleader
- Ensuring 24h administrativ emergancy operation
- Cost assurance for all Emergancy patients
- Leading 8 employees
Qatar Airways
Dec 2010 –
Dec 2014
Dec 2014
Senior Airport Services Agent
- Supervision Aircraft Turnaround
- Supervision 5- Star on the Ground
- Train the Trainer Checkin and Bagage System
- Handling of irregularity
- VIP Care
Unique Methods
Quality Services
Excellent result
Education
in progress
Applied Business Psychology
Executive Master of Business Administration (EMBA)2022
Business Psychology
Certificate of Advanced Studies (CAS)2021
Applied Business Psychology
Diploma of Advanced Studies (DAS)2021
Applied Psychology
Certificate of Advanced Studies (CAS)2019
Management of Healthcare Institutions
Certificate of Advanced Studies (CAS)2017
Change Management
Certificate of Advanced Studies (CAS)2016
Leadership & Management
Certificate of Advanced Studies (CAS)2016